Credit Cards You can pay your utility bill at City Hall with Discover, Visa or Master Card.
On line payments will accept Visa or Master Card.
U.S. Mail Mail your payment in the return envelope that is included with your monthly bill.
Drop Box A drop box is located in front of City Hall and at Grandview Grocery on the corner of 8th & "C" Streets. Your payment can be dropped there at any time. Please do not place cash in a drop box.
City Hall You may also bring your payment to the Collection Window in City Hall, at 321 East 5th Street during regular business hours. A drop box is also available inside the lobby area.
BUDGET PAYMENT PROGRAM
Since most residents use electric heat, utility bills can vary substantially from month to month. In order to avoid this volatility, the City offers a program featuring a "budget payment" plan where your monthly bill is based on an annual billing history, and the amount is adjusted once a year to accurately reflect your usage.
Your meter is still read each month and you are still supplied with consumption information but the bill amount remains constant. All residential customers are eligible for this program.
Pick up an application form at City Hall or download the forms below. Please contact a customer service representative at
(360) 457-0411 and press "1", or email utilities@cityofpa.us for more information.
Budget Billing Program application form
Note: You must have Adobe Acrobat reader installed to view this file.
"PASS THE BUCK "
"Pass the Buck" is a community-based, voluntary program designed to let neighbors help low-income City residents with their utility bills. Just one dollar added to your monthly utility payment can keep lights on for others who are less fortunate. Donors may elect to make a one-time donation, or designate a certain amount be donated to the program every month.
Olympic Community Action Program (OCAP) is a non-profit agency providing help to people who have encountered unexpected circumstances and suddenly find themselves in need of help during difficult times. Neither the City of Port Angeles nor OCAP deduct any administrative costs; 100% of the contributions are given directly to Olympic Community Action Council. Check with your tax advisor to see if donations are tax deductible.
The Olympic Community Action Council handles all monies donated and they will determine eligibility and assist recipients through a screening process. The City of Port Angeles does monitor the program to determine that funds are administered.
You must make an appointment with Olympic Community Action Council to be considered for one of their programs. This is not done by the City.
Olympic Community Action Council
228 West First Street
Port Angeles, WA 98362
Phone: 360-452-4726
Pick up a donation form at City Hall or download the forms below. Please contact a customer service representative at
(360) 457-0411 and press "1", or email utilities@cityofpa.us for more information.
Pass the Buck forms
Note: You must have Adobe Acrobat reader installed to view this file.
LOW INCOME DISABLED CITIZEN UTILITY DISCOUNT Qualifying citizens can get an individually determined percentage of their utility bill discounted under this program. The discount is based on income and the number of people in the household.
Eligibility requirements are:
Verification of Disability.
Customers who receive Supplemental Security Income (SSI) from the U.S. Department of Health and Human Services due to a disability may call 1-800-772-1213 and request a copy of their eligibility verification. The verification will be sent directly to the customer, and a copy must be attached to the customer's Application for Disabled Citizen Discount.
Customers who qualify for special parking privileges may provide the City with their parking permit number, plate number, or decal number. This information will then be verified by the City through the Disabled Parking Office in Olympia.
Must be a resident of the City of Port Angeles.
Must apply for all available State and/or Federal energy related programs for which they are eligible.
Must not live in subsidized housing that includes a utility subsidy.
Must verify income and attach copies.
Must agree to renew application yearly.
Information and applications are also available at City Hall during regular business hours.
To find out more about the Low Income Disabled Citizen Utility Discount program, either call
(360) 457-0411 and press "1", or email utilities@cityofpa.us for more information.
Low Income Disabled Citizen Utility Discount forms
Note: You must have Adobe Acrobat reader installed to view this file.
MEDICAID ELIGIBLE, IN HOME - CARE MEDIC 1 EXEMPTION
In 2005, the State Legislature reaffirmed the City's ability to operate and fund an ambulance utility. In addition, the Legislature provided statutory guidance in setting the City's ambulance utility rates.
Included in this guidance, is a provision that provides a fee exemption for those utility customers who receive in-home care services and who are on Medicaid or are Medicaid eligible.
The City of Port Angeles has adopted an ambulance (Medic I) fee exemption program that provides its eligible customers with an exemption of their Medic I monthly utility charge.
Please download the application form for complete information.
Medic 1 Exemption Forms Note: You must have Adobe Acrobat reader installed to view this file.
AUTOMATIC SERVICE - LANDLORDS
Owners and property managers may request that utilities be automatically left in their name between tenant occupancy. Certain terms and conditions apply. Please download the application form for complete information.
Automatic Service Forms Note: You must have Adobe Acrobat reader installed to view this file.
OUTSIDE AGENCIES Sometimes there are setbacks and although intentions are good, paying for utilities is a real struggle. There are many community programs and organizations which may be able to help you if you are going through some hard times and don’t know how the utility bill will be paid.
One of the following organizations may be able to assist you.
American Red Cross 360-457-7933
Salvation Army 360-452-7679
E. 2nd & Peabody / Contact Linda Jensen
St. Vincent DePaul 360-457-5804 / Answering machine
108 E. 8th Street
Serenity House 360-452-7224
Olympic Community Action
360-452-4726
505 E. 8th Street
Consumer Credit Counseling 1-800-244-1183
3430 Hwy. 101 E.
To help budget monthly funds
Dept. of Social & Health Service 360-565-2180
210 West 1st Street—Contact Alyce Hillman
Program: Additional requirement for parents with children on assistance.
Manna
360-457-3954
139 W. 8th Street
Local church Assistance Ministry
In person appointments only.
Open Thursday from 10 am to 2 pm only
LIHEAP
360-452-8471
2851 Lower Elwha — Contact Becky Charles
Criteria: Low income, Native American
Senior Information & Assistance 360-452-3221 Contact: Victoria J. Larson
107 East 8th Street / Port Angeles, WA 98362
Program: Helps Seniors find assistance.
Lauridsen Trust Foundation 360-452-8034 Contact: Rev. Dooley
Criteria: Assistance for widows who own property.
Veterans Center
360-451-5251
308 S. Francis Street
Contact: Kitty Feaks
Must be a Veteran with an Honorable Discharge and a DD214
Olympic Community Action Program (OCAP) is a non-profit agency providing help to people who have encountered unexpected circumstances and suddenly find themselves in need of help during difficult times. Neither the City of Port Angeles nor OCAP deduct any administrative costs; 100% of the contributions are given directly to Olympic Community Action Council. Check with your tax advisor to see if donations are tax deductible.
Verification of Disability.
Included in this guidance, is a provision that provides a fee exemption for those utility customers who receive in-home care services and who are on Medicaid or are Medicaid eligible.